We use a USPS service for businesses. Once we sent your Bagby, you will receive a tracking code to track the status of your order at all times. Especially for this item, we ship priority (You will receive your item is 2 days) and we offer FREE Shipping on orders above $39.

We ship all our orders from USA, specifically from North Carolina. 

Our clients have always kept their orders and loved them. We don't often receive any refund request but if you don't like your Bagby item, we offer easy returns.
- Contact us and ship items back within 30 days of delivery.
- If the item you received is damaged (for example due to the shipping) or doesn't work properly, you can ask for a refund and we will take care of everything. If you want to request a refund or a return for a subjective reason, we can do it, but we will deduct the return cost + the original shipping cost (if it was free) from the total amount. 

The outer shell of the sleep mask is 100% cotton, the filling is made of silk floss.

1- Always put long strap on the bottom.
2- Attach the mask with shorter strap
3- Adjust the mask to achieve better blocking and fit.
4- Put your phone away.
5- Enjoy a distraction-free night and make this part of your night bedroom routine.
6- Wake up gentle and give you at least 30 min before you grab your phone.

Most eye masks in the market are either too narrow and don't fully block light or too wide which make them bulky and uncomfortable. Our eye sleep mask offer an optimal size to achieve both benefits: full light blockout + best comfort. 

Currently, we offer 1 color only but we are exploring adding some other colors like mint, pink or black.